Salesforce
Salesforce CRM
75-hour Salesforce CRM course with 7 chapters and 75 lessons.
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Learners
0.0
Rating
75
Days
75
Lectures
Courszo Faculty
Description
75-hour Salesforce CRM course with 7 chapters and 75 lessons.
What You Will Learn
- DB & Programming Essentials
- Salesforce Platform & Account creation
- Salesforce Admin
- Workflows
- Salesforce Developer, APEX & SOQL
- LWC
- AgentForce
Video: Database concepts and relational database fundamentals
1
Video: Tables, records, fields, primary keys and relationships
1
Video: SQL basics: SELECT, WHERE, ORDER BY and DISTINCT
1
Video: Filtering, aggregation, GROUP BY and HAVING
1
Video: Joins and subqueries
1
Video: CRUD operations and data integrity
1
Video: Programming fundamentals: variables, data types and operators
1
Video: Conditional statements and loops
1
Video: Functions, collections and exception handling
1
Video: Object-oriented programming fundamentals and CRM use cases
1
Video: Salesforce ecosystem, editions and core platform concepts
1
Video: Salesforce setup, Developer Edition and account creation
1
Video: Org navigation, App Launcher and Setup
1
Video: Objects, fields, records and standard Salesforce data model
1
Video: Profiles, users, licenses and basic security concepts
1
Video: Salesforce administration overview and Setup navigation
1
Video: Standard objects: Account, Contact, Lead and Opportunity
1
Video: Custom objects, custom fields and field types
1
Video: Record types, page layouts and compact layouts
1
Video: Validation rules and formula fields
1
Video: Picklists, dependent picklists and field dependencies
1
Video: Users, profiles, permission sets and permission set groups
1
Video: Roles, role hierarchy and organization-wide defaults
1
Video: Sharing rules and manual sharing
1
Video: Data security: object, field and record access
1
Video: Data import using Data Import Wizard
1
Video: Data Loader concepts and bulk data operations
1
Video: Reports and report types
1
Video: Dashboards and dashboard components
1
Video: List views, search and productivity features
1
Video: Email templates, activities and task management
1
Video: Queues, public groups and assignment concepts
1
Video: Duplicate management and data quality
1
Video: Sandbox, change sets and deployment fundamentals
1
Video: Admin project: configure a complete CRM org
1
Video: Salesforce automation landscape: Flow, Workflow Rules and Process Builder
1
Video: Workflow rules, evaluation criteria and rule actions
1
Video: Field updates, email alerts and task creation
1
Video: Flow fundamentals and record-triggered flows
1
Video: Automation best practices and migration from legacy automation
1
Video: Salesforce development architecture and Apex overview
1
Video: Apex syntax, variables, operators and control statements
1
Video: Apex collections: List, Set and Map
1
Video: Apex classes, methods, constructors and access modifiers
1
Video: SOQL fundamentals and querying Salesforce objects
1
Video: SOQL filters, sorting, limits and relationship queries
1
Video: SOSL and searching across Salesforce data
1
Video: DML operations and database transactions
1
Video: Bulkification and governor limits
1
Video: Triggers and trigger context variables
1
Video: Trigger frameworks and handler patterns
1
Video: Exception handling and custom exceptions
1
Video: Apex testing, test classes and code coverage
1
Video: Asynchronous Apex: Queueable, Batch and Scheduled Apex
1
Video: Developer project: Apex, SOQL and trigger implementation
1
Video: Lightning Web Components architecture and project setup
1
Video: Component structure, HTML templates and JavaScript
1
Video: Properties, reactive state and component lifecycle
1
Video: Event handling and parent-child communication
1
Video: Conditional rendering, iteration and reusable components
1
Video: Lightning Data Service and base Lightning components
1
Video: Wire service and Apex method integration
1
Video: Calling Apex imperatively from LWC
1
Video: Navigation, forms, validation and notifications
1
Video: LWC project: build a Salesforce business application
1
Video: Agentforce fundamentals and Salesforce AI ecosystem
1
Video: Agentforce architecture, agents, topics and actions
1
Video: Agent setup, configuration and grounding concepts
1
Video: Prompt Builder and prompt template fundamentals
1
Video: Creating and configuring agent actions
1
Video: Data Cloud, Salesforce data and AI grounding concepts
1
Video: Agentforce with Flow, Apex and external integrations
1
Video: Testing, debugging and monitoring agent behavior
1
Video: Trust, security, permissions and responsible AI considerations
1
Video: Agentforce project: design and deploy a CRM AI agent
1
Courszo Faculty
(4.5)
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1 Enrolled
Experienced instructor focused on practical, project-driven learning.
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